Privacy Policy
IntroductionWe value your trust and want to ensure you understand how we collect, store, and protect personal information on our platform.
Purpose of the Privacy PolicyThis policy explains how Theslotz Casino handles personal data in accordance with applicable laws and regulations. We aim to be transparent about what user information is collected, used, stored, and protected.
Scope of ApplicationThis privacy policy applies to all users who use our services, including but not limited to our website, mobile app, or any other medium through which we provide our services (the "Platform"). By using the Platform you agree to this Privacy Policy. It covers personal data collected by Theslotz Casino and its affiliated companies.
Consent ClauseBy accessing and using the services on the Platform, users consent to the practices described in this Privacy Policy.
Data We Collect
- Personal Information: name, email address, date of birth, physical address, etc.
- Account Info: username, password, payment details, login history
- Technical Data: device information (e.g. IP address), browser type and version, operating system, mobile platform, time zone setting and location, language preferences and other settings in connection with your use of the Platform or Apps, cookie data, software development kit ("SDK") log information, and other technical data about devices used to access our Services.
- Usage Data: site activity (e.g. page views), login logs, game interactions.
How We Use Your DataWe may collect, store and process your personal data in the following ways:• Creating and managing accounts,• Processing deposits and withdrawals,• Providing customer support,• Bonus eligibility and responsible gambling monitoring,• Improving the site and personalizing the user experience,• Fulfilling legal and regulatory obligations.
Cookies and TrackingWe use cookies to enhance browsing, personalize content, and provide analytics. There are different types of cookies:
- Essential: required for platform functionality (e.g., remembering login credentials)
- Analytics: used to understand how users interact with our services (e.g., tracking page views)
- Marketing: helps us tailor promotions based on user behavior
You can manage or disable cookies in your browser settings.
Legal Basis for ProcessingWe process personal data under the following grounds:• Contractual necessity,• Legal obligations,• Legitimate interests,• User consent,
Data Sharing and DisclosureYour personal data may be shared with third-party service providers, including payment processors and gaming platforms. Your personal information is not sold to any party.
In case of a merger or acquisition of Theslotz Casino by another entity, your user data may also be shared as part of the transaction. However, we will provide notice regarding such an event and comply with applicable data protection laws.
Data Storage and RetentionYour account and personal data are stored on secure servers in various locations worldwide. The retention period for storing user accounts is specified below.• Inactive accounts: 2 years from date of last login,• Active accounts: as long as you use our services,• Compliance with regulatory requirements, such as anti-money laundering laws,
Security MeasuresWe implement robust security measures to protect your personal data:• Secure Socket Layer (SSL) encryption for transmission,• Access controls and authentication processes,• Regular security updates and monitoring for unauthorized access.
Your RightsYou can exercise the following rights:
- Right of access: request a copy of all stored data about you;
- Right to update or delete information: change your personal details, withdraw consent where applicable;
- Withdrawal of consent or objection to processing;
- Right to move data: have your data transferred to another provider.
If you would like to exercise these rights, please contact Theslotz Casino via the "Contact Us" page on our website or by sending an email with your query and preferred method for contact. Please include all relevant details (name, username/email address) to identify the user correctly.
International Data TransfersIn accordance with applicable data protection laws we will not transfer personal information outside of the EEA without having entered into a contract that includes Standard Contractual Clauses with our third-party service providers.
Third-Party ServicesAny external links or services accessed through Theslotz Casino have their own separate policies which should be read carefully by users. We are in no way responsible for any external content provided on these linked sites, and cannot vouch for the accuracy of this information.
Policy UpdatesTheslotz Casino may update the Privacy Policy at any time to reflect changes in data protection laws or internal practices. Any updated policy will apply from its date published here unless otherwise specified. Continued use of our services after publication implies agreement with such updates.